Frequently Asked Questions


Where is OneFoundation for Niagara Health System located?

The Foundation is pleased to be located at Niagara Health System sites across the region to help us connect with our supporters in all communities. 


You can find us at the following locations Monday to Friday between 8:30 a.m. to 4:30 p.m.:

  • Greater Niagara General Site
    Niagara Falls - 5546 Portage Road, Niagara Falls, ON L2E 6X2
  • St. Catharines Site
    1200 Fourth Avenue, St. Catharines, ON L2S 0A9
  • Welland Site
    65 Third Street, Welland, ON L3B 4W6

Limited Office Hours at Port Colborne Hospital and Douglas Memorial Hospital, so please call 905-323-3863 ahead to make arrangements with Foundation Staff.


What are your office hours?

All OneFoundation for Niagara Health System office locations are open Monday to Friday from 8:30 a.m. to 4:30 p.m. with the exception of our Douglas Memorial (Fort Erie) and Port Colborne offices. We are closed on all statutory holidays.



How can I make a donation to OneFoundation for Niagara Health System?

We accept Cash, Cheque, Money Order, Visa, MasterCard and American Express. Please make cheques payable to OneFoundation for Niagara Health System.


Donations can be made in-person at any Foundation office location, by phone at 905-323-FUND (3863),  or through the mail. Donations can also be made online.


Will I receive a tax receipt for my donation?

Yes, all donations over $20 will receive an official tax receipt from OneFoundation for Niagara Health System. Online donations will receive an instant tax receipt via email and all other tax receipts will be sent in the mail.



Can I direct my donation to a specific Niagara Health System Site or Program?

Yes, donations can be directed to specific site (Douglas Memorial Site, Fort Erie; Greater Niagara General Site, Niagara Falls; Port Colborne Site; St. Catharines Site; Welland Site) or Program at any site.  Gifts can also be directed toward the most urgent need of the hospital system as a whole.